Who We Are

Heritage Capital Services is an independent wealth advisory firm based in Dubai, United Arab Emirates.

We are committed to maintaining the confidentiality and security of any personal information you share with us. This Privacy Policy describes our data collection and usage practices in compliance with applicable privacy laws and regulations.

How We Handle Comments

When visitors leave comments on our website, we collect the following data:

Data Collected

• Comment content and metadata (date, time, commenter name)
• Visitor's IP address
• Browser user agent string (used for spam detection)

Gravatar Service

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. You can find the Gravatar service privacy policy here: https://automattic.com/privacy/

After approval of your comment, your profile picture is visible to the public in the context of your comment.

Data Retention & Spam Detection

Comments and their metadata are retained indefinitely. This allows us to recognize and approve follow-up comments automatically rather than holding them in a moderation queue.

Visitor comments may be checked through an automated spam detection service to protect against malicious or unwanted content.

Media and Image Uploads

If you upload images to our website, please note the following:

EXIF Data Warning

Avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

We are not responsible for the extraction or use of location data from images you choose to upload.

How We Use Cookies

We use cookies to enhance your experience on our website. Below is how cookies are used:

Comment Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These cookies will last for one year and allow you to avoid re-entering your details on future comments.

Login & Browser Cookies

• Browser Test Cookie: Temporary cookie to determine if your browser accepts cookies (no personal data)
• Login Cookies: Last for two days; save your login information and screen preferences
• Screen Options: Last for one year
• Remember Me: If selected, your login will persist for two weeks

Article Edit Cookies

If you edit or publish an article, an additional cookie indicates the post ID you just edited. This cookie contains no personal data and expires after 1 day.

Cookie Management: Most web browsers allow you to manage cookies through their settings. You can choose to disable cookies, but this may affect your ability to use certain features of our website.

Embedded Content from Other Websites

Our website may include embedded content such as videos, images, articles, and other media from other websites.

How Embedded Content Works

Embedded content from other websites behaves in the exact same way as if you had visited the other website directly.

Third-Party Data Collection

These external websites may:

• Collect data about you
• Use cookies
• Embed additional third-party tracking
• Monitor your interaction with embedded content
• Track you if you have an account and are logged in to that website

Who We Share Your Data With

We take your privacy seriously and limit data sharing.

Password Reset

If you request a password reset, your IP address will be included in the reset email for security purposes to verify the legitimacy of the reset request.

Limited Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. Your data is shared only when necessary for:

• Service delivery (e.g., payment processors, email service providers)
• Legal compliance (e.g., if required by law)
• Website operation and security
• Fraud prevention and spam detection

We will obtain your consent before sharing your personal data with third parties for purposes other than those outlined in this Privacy Policy.

How Long We Keep Your Data

We retain your personal data for the duration necessary to fulfill the purposes outlined in this Privacy Policy.

Data Retention Schedule

• Comments: Retained indefinitely
• User Accounts: Until deletion requested
• Marketing Emails: Until you unsubscribe
• Transaction Emails: 1–3 years for record-keeping
• Support Communications: Duration of ticket plus 1 year
• Temporary Cookies: Automatically deleted per cookie duration

Your Rights and Data Control

You have the following rights regarding the personal data we hold about you:

What You Can Do

• Access: Request an exported file of all personal data we hold about you
• Edit: Request that we update, correct, or edit any personal data
• Delete: Request that we erase personal data we hold about you

Exceptions to Deletion

Data deletion requests do not include any data we are obliged to keep for administrative, legal compliance, security, or fraud prevention purposes.

How to Exercise Your Rights

We will respond to your request within 30 days of receipt. We may ask you to verify your identity before processing your request.

International Data Transfers and Processing

Your personal data may be transferred to and processed in countries other than the country in which you reside.

Data Processing Locations

• Primary: United Arab Emirates (Heritage Capital Services headquarters)
• Secondary: May include transfers to countries where our service providers operate

Safeguards

When we transfer your data internationally, we ensure:

• Appropriate safeguards are in place
• Service providers have agreed to maintain confidentiality
• Transfers comply with applicable data protection laws
• Your data receives consistent protection with this Privacy Policy

Your Consent: By using our website and providing us with information, you consent to the transfer and processing of your data as outlined in this Privacy Policy.

Questions About This Privacy Policy

If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us:

We will respond to your inquiry within 5 business days.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last Updated" date.

Your continued use of our website following the posting of changes constitutes your acceptance of the updated Privacy Policy.